A “small subset” of unlucky customers suffered a tragedy not so way back because of a sync concern within the Google Drive for Desktop app. This concern precipitated months, or, in some circumstances, years of information and folders within the affected Google Drives to fade, leaving no hint of the place they could’ve gone.
This precipitated some justifiable panic however after a lot wailing and gnashing of enamel, the Google Drive staff has reported again with an answer. The newest model of the app comes with a file restoration instrument that ought to restore barren Drives to the disorganised file dumps they as soon as had been.
When you had been one of many affected events, right here’s the way you go about getting your valuable information again.
Google Drive: The Return of the Information
First, you’ll must be sure you have the newest model of Google Drive for Desktop. To examine the model of your app click on on the icon within the system tray -> click on on the cog within the prime proper of the brand new window -> click on on ‘About’. You must see one thing much like the next picture pop up.
Our Google Drive hasn’t been up to date but, though we’ve auto-updates enabled. When you don’t really feel like ready for the replace to occur naturally, you may obtain the newest model right here. Run the installer as soon as downloaded, then make certain the app is up and working once more. When the icon returns to the system tray, repeat the above steps to make sure it up to date. You’re on the lookout for model 85.0.13.0 or later.
Now that you simply’ve received the brand new and improved Google Drive for Desktop, it’s time to get these information again. Head again to the system tray and do the next:
- Click on on the icon within the system tray
- Whereas holding the ‘Shift’ key, click on on the cog within the prime proper of the brand new window
- Click on on the brand new ‘Get better from backups’ choice
In response to that, you’ll both see ‘Restoration has began’ or ‘No backups discovered’. When you get the primary one, after a when you ought to see ‘Restoration is full’ or ‘Not sufficient disk house’. If the method is accomplished efficiently, you’ll discover a new ‘Google Drive Restoration’ folder in your desktop together with your lacking information. Hooray, disaster averted.
When you get the ‘Not sufficient disk house’ message on the second step of the restoration course of, you’ll must unlock some house or go down this rabbit gap of fixing the restoration file path.
Couldn’t get previous the ‘No backups discovered’ message however know for a truth you’re lacking information? You’ll want to go right here and comply with the steps to submit additional suggestions to the Google Drive staff.